{"id":22530,"date":"2024-05-08T22:34:31","date_gmt":"2024-05-08T22:34:31","guid":{"rendered":"https:\/\/ahs.uic.edu\/inside-ahs\/?post_type=news&#038;p=22530"},"modified":"2024-05-31T22:35:15","modified_gmt":"2024-05-31T22:35:15","slug":"ahs-marketing-and-communications-support-ticketing-system-is-live","status":"publish","type":"news","link":"https:\/\/ahs.uic.edu\/inside-ahs\/news-stories\/ahs-marketing-and-communications-support-ticketing-system-is-live\/","title":{"rendered":"AHS marketing and communications support ticketing system is live"},"template":"","news_categories":[23],"news_tags":[],"class_list":["post-22530","news","type-news","status-publish","hentry","news_categories-admin-note"],"acf":{"intro_text_subtitle":"","intro_text_body":"<p>AHS marketing and communications now uses <a href=\"https:\/\/help.uillinois.edu\/TDClient\/37\/uic\/Requests\/ServiceCatalog?CategoryID=301\">TeamDynamix<\/a> to receive, respond to and track support requests.<\/p>\n<p><strong>Beginning immediately, please submit all your marketing- and communications-related requests for support and questions via the <a href=\"https:\/\/help.uillinois.edu\/TDClient\/37\/uic\/Requests\/ServiceCatalog?CategoryID=301\">new ticketing system<\/a>.<\/strong><\/p>\n<p>Most answers are available on the <a href=\"https:\/\/ahs.uic.edu\/inside-ahs\/faculty-and-staff-resources\/communications\/\">AHS marketing and communications resource hub<\/a>.<\/p>\n<p>Questions? Contact Erika Chavez at <a href=\"mailto:eachavez@uic.edu\">eachavez@uic.edu<\/a>.<\/p>\n","intro_text_excerpt":"All marketing- and communications-related requests for support should be submitted via the new system","content_author":"Erika Chavez","content_sticky":false,"intro_text_include_image":false,"news_include_thumbnail":false,"components":false,"SEO_meta_description":""},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/ahs.uic.edu\/inside-ahs\/wp-json\/wp\/v2\/news\/22530","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ahs.uic.edu\/inside-ahs\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/ahs.uic.edu\/inside-ahs\/wp-json\/wp\/v2\/types\/news"}],"version-history":[{"count":1,"href":"https:\/\/ahs.uic.edu\/inside-ahs\/wp-json\/wp\/v2\/news\/22530\/revisions"}],"predecessor-version":[{"id":22531,"href":"https:\/\/ahs.uic.edu\/inside-ahs\/wp-json\/wp\/v2\/news\/22530\/revisions\/22531"}],"wp:attachment":[{"href":"https:\/\/ahs.uic.edu\/inside-ahs\/wp-json\/wp\/v2\/media?parent=22530"}],"wp:term":[{"taxonomy":"news_categories","embeddable":true,"href":"https:\/\/ahs.uic.edu\/inside-ahs\/wp-json\/wp\/v2\/news_categories?post=22530"},{"taxonomy":"news_tags","embeddable":true,"href":"https:\/\/ahs.uic.edu\/inside-ahs\/wp-json\/wp\/v2\/news_tags?post=22530"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}